When you use one of our location-enabled services (for example, when you access Services from a mobile device), we may collect and process information about your mobile device's GPS location (including the latitude, longitude or altitude of your mobile device) to provide certain location-based services (for example , if the client request veterinary service, the App finds the nearest Veterinary Doctor to the Client’s location and directs the Doctor to deliver the requested Veterinary service). Some of these services require your personal data for the feature to work and we may associate location data with your device ID and other information we hold about you. We keep this data for no longer than is reasonably necessary for providing services to you. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer's instructions for further details.
Information we collect from clients
Geo-location information and How to Opt Out:
When you use one of our location-enabled services (for example, when you access Services from a mobile device), we may collect and process information about your mobile device's GPS location (including the latitude, longitude or altitude of your mobile device) to provide certain location-based services (for example , if the client request veterinary service, the App finds the nearest Veterinary Doctor to the Client’s location and directs the Doctor to deliver the requested Veterinary service). Some of these services require your personal data for the feature to work and we may associate location data with your device ID and other information we hold about you. We keep this data for no longer than is reasonably necessary for providing services to you. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by disabling the GPS or other location-tracking functions on your device, provided your device allows you to do this. See your device manufacturer's instructions for further details.
Cookies:
Cookies are text files containing information pertaining to the username and password etc., which is used by the web server to identify your computer. They come in two types:
1. Persistent cookies: Are those which are stored in your computer with an expiry date associated with it. This can be helpful in browsing through the web site after a gap.2. Temporary cookies: Basically short-lived and used only on a particular browser. This expires once the browser is closed.
When a client peruses our website, we use cookies to keep an account of the data traffic to our website, which will help us improve the overall quality of our client experience. Our cookies do not collect or store any personal information of the users. You can block and delete them from our website, from your surfing browser.
Visitor data:
VAMS collects and analyse the number of users visiting the website, their respective date and time along with the number of pages viewed. We also track the traffic paterns to the website.
This data will not be published anywhere, nor do we expose the identity of the users and their browsing history. We will however use this data to improve the performance of our website, including content and other online facilities.
Visitor information:
When you request service from VAMS, we will prompt you to provide personal information like your name, home address
Data storage
All the documentation and information from each client is stored in the VAMS database and is exclusively used for statitical and service purposes only. This database is well protected to prevent data loss and misuse.
Access and correction:
The clients can access and change personal information, such as address and contact details, in our records as and when required to maintain an accurate and updated profile of each client in our database. You can perform the necessary changes via the mobile application and the website.
Use of information
VAMS use your personal information associated with the service offered to you and may use this information to update clients regarding other services offered by us. You have the right to access personal records from our database and are requested to update personal information whenever necessary
VAMS may share your information stored in our database to our business partners and advertisers unless until the client informs us about any sensitive information. While accessing our services, we expect the clients to provide certain level of information, at the same time we protect this information and store it safely in our database. VAMS assigns only those vets who are authorized to access your information and carry out services. VAMS and it’s business partners will only use the client information the way in which we have specified, and not beyond. VAMS will release the client’s sensitive information to a third party in the way mentioned in this privacy statement or when required by the Law or order of the court.
Email Addresses:
Our team may use your e-mail ID provided in your personal information to provide frequent communications, which includes service-related information or updates. Our policy is to only contact our clients via e-mail, who have given their consent. You can choose to turnoff our communications of commercial nature.
Changes to this policy
Our team may use your e-mail ID provided in your personal information to provide frequent communications, which includes service-related information or updates. Our policy is to only contact our clients via e-mail, who have given their consent. You can choose to turnoff our communications of commercial nature.Please note that this Privacy Policy may change from time to time. While we expect most such changes will be minor, we will post any Policy changes on this page.
Security of client data:
The client data is passed over our secure encryption technology to protect your sent information from internet threats. This information is stored in our database and is protected from unauthorised access, unauthorized alteration, disclosure or destruction of data. With the use of secure id’s (encrypted) and tokens/p>
Our privacy policy does not cover content that is transmitted via email to our office. Email does not have the same encryption and security protocols and should not be used to transmit sensitive information